AM Jili Terms & Conditions Your Agreement With Us

1. Acceptance of Terms

By accessing, registering on, or using the AM Jili platform, including the website and any associated app or services, you enter into a binding agreement with AM Jili. This agreement includes these Terms and Conditions together with our privacy policy, our responsible gaming policy, and any specific terms attached to particular bonuses or promotions.

By registering, you confirm that you have read and understood these terms and the policies they reference. If any conflict arises between documents, these Terms and Conditions take precedence unless stated otherwise. If you do not agree with these terms, you should stop using the platform and may close your account by contacting our support team.

2. Eligibility and Account Requirements

2.1 Age Requirement

You must be at least 18 years old to register, deposit, or play at AM Jili. This is a strict requirement with no exceptions. We confirm age as part of account verification. If an account is found to belong to someone underage, it will be closed, and any associated activity handled in line with our policies and applicable law.

2.2 Location

AM Jili is intended for players in the Philippines. By registering, you confirm that you are permitted to use online gaming services under the laws that apply to you. It is your responsibility to ensure that your use of the platform is lawful in your location.

2.3 One Account Per Person

You may hold only one AM Jili account. Multiple accounts are not permitted, regardless of the reason. We use a range of checks — including personal details, payment information, and device and connection data — to identify duplicate accounts. If multiple accounts are found, they may be closed and related funds or bonuses affected.

2.4 Accurate Information

You agree to provide accurate, current, and complete information when registering, and to keep it up to date. Your details should match your official identification, since verification may be required for withdrawals. Providing false information may result in account closure.

2.5 Account Security

You are responsible for keeping your login details confidential and for activity on your account. To protect yourself, please:

• Choose a strong, unique password not used elsewhere
• Never share your password or one-time codes with anyone
• Sign out fully on shared or public devices
• Use any available extra security features
• Tell us promptly if you suspect unauthorised access

For guidance on signing in safely, see our login guide.

3. Deposits, Withdrawals, and Payments

3.1 Deposits

All deposits must be made using payment methods registered in your own name. By depositing, you confirm that the funds are yours and come from legitimate sources, that you are entitled to use the payment method, and that you will not improperly dispute or reverse valid transactions. Deposits are made in Philippine Pesos.

3.2 Withdrawals

Withdrawals are paid to payment methods in your own name that match your verified account details. Key points include:

• Verification: identity verification may be required before your first withdrawal
• Bonus conditions: any active bonus requirements must be met before related withdrawals
• Method matching: withdrawals may need to use the same method as your deposits
• Processing times: e-wallet withdrawals are typically fast, while bank transfers may take longer

3.3 Responsible Financial Conduct

We are committed to safe and lawful operation. We may request additional information to verify identity or source of funds, review unusual activity, and decline transactions that appear improper or that we are required to refuse under applicable law.

3.4 Inactive Accounts

Accounts that remain inactive for an extended period may be treated as dormant. Where this applies, we will handle any remaining balance in accordance with our policies and applicable law, and we will aim to contact you beforehand where reasonable.

4. Bonuses and Promotions

4.1 General Bonus Terms

Where bonuses or promotions are offered, each is subject to its own specific terms published with the offer. By claiming a bonus, you accept those terms, which may include wagering requirements, eligible games, maximum bets during wagering, time limits, and withdrawal conditions. Bonuses have no guaranteed cash value until their conditions are met.

4.2 Fair Use of Bonuses

Bonuses are intended to enhance genuine play. The following are not permitted and may be treated as bonus abuse:

• Creating multiple accounts to claim offers repeatedly
• Using betting patterns designed only to guarantee bonus profit
• Play aimed solely at clearing wagering rather than genuine enjoyment
• Coordinating with others or exploiting errors to gain an unfair advantage

Where bonus abuse is identified, the bonus and related winnings may be forfeited, and the account may be restricted or closed.

4.3 Withdrawing During an Active Bonus

Requesting a withdrawal before completing an active bonus's requirements may forfeit that bonus and any winnings linked to it. Your own deposited funds generally remain available to withdraw, subject to standard checks.

5. Acceptable Use and Prohibited Activities

To keep AM Jili safe and fair for everyone, the following activities are prohibited and may result in account closure and other consequences:

5.1 Fraud and Manipulation

• Using payment methods or identities that are not your own
• Providing false documents or impersonating another person
• Improperly reversing valid payments
• Attempting to manipulate games or exploit errors and vulnerabilities
• Using automated software, bots, or scripts to play

5.2 Unfair Advantage and Collusion

• Working with others to gain an unfair advantage
• Sharing your account or letting others play on it
• Coordinating to abuse bonuses or promotions

5.3 Abusive Behaviour

• Harassing, threatening, or abusing other players or staff
• Using offensive or inappropriate language
• Misusing chat or support channels

5.4 Misuse of the Platform

• Using the platform to move funds without genuine play
• Acting on behalf of third parties in a way that conceals the source of funds
• Any activity intended to disguise the origin or purpose of money

6. Intellectual Property

All content on the AM Jili platform — including software, graphics, logos, game content, text, and images — is owned by AM Jili or licensed to us by our partners. You are granted a limited, non-exclusive, non-transferable right to access and use the platform for personal entertainment only.

You may not copy, reproduce, or redistribute platform content, reverse engineer our software, use our branding without permission, create derivative works, or use any content for commercial purposes. Misuse of intellectual property may result in account closure and other action.

7. Disputes and Complaints

7.1 Resolving Issues

If you have a concern or complaint, please contact our support team first. Provide your account details and a clear description of the issue, along with any supporting information. We will investigate and aim to resolve matters fairly and as quickly as we reasonably can.

7.2 Governing Law

These Terms and Conditions are governed by the laws of the Republic of the Philippines, and any disputes are subject to the jurisdiction of Philippine courts.

7.3 Limitation of Liability

To the extent permitted by law, AM Jili is not liable for losses arising from circumstances beyond our reasonable control, from your failure to keep your account secure, from outcomes of games determined by certified random systems, or from delays caused by third-party payment providers. Nothing in these terms limits liability that cannot be limited under applicable law.

8. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, technology, or legal requirements. When we make significant changes, we will update the date shown on this page and, where appropriate, notify you directly. If you do not agree with an update, you should stop using the platform and may close your account before the change takes effect. Continued use after an update means you accept the revised terms.

9. Closing Your Account

You may close your account at any time by contacting our support team. Please withdraw any remaining balance first, as a closed account may not be reopened. If you would prefer a temporary break rather than a permanent closure, our responsible gaming options, including cooling-off periods and self-exclusion, may suit you better. Our team is happy to help you choose the right option.

10. Contact Us

If you have questions about these Terms and Conditions or any aspect of the AM Jili platform, please reach out through our contact page. Our support team is available to help and will respond as promptly as possible.

11. Game Rules and Fair Play

All games offered on AM Jili operate according to their own published rules, which you should review before playing. Game outcomes are determined by certified Random Number Generators, ensuring that every result is genuinely random and cannot be influenced by AM Jili or by any player. This is the foundation of fair play on our platform, and we take it seriously.

By playing, you accept the rules of each game, including how bets are placed, how outcomes are decided, and how winnings are calculated. In the rare event of an obvious error \u2014 for example, a technical malfunction that produces an incorrect result or payout \u2014 we reserve the right to correct it fairly, in line with the affected game's rules and applicable standards. We will always aim to handle such situations transparently and in good faith. If you ever have a question about how a particular game works, our support team is happy to explain.

12. Communications and Notices

By registering, you agree that we may contact you about your account and the service through the contact details you provide, such as your mobile number and email address. These communications include essential service messages \u2014 for example, security alerts, transaction confirmations, and important updates to these terms or our policies \u2014 which are a necessary part of operating your account.

Separately, we may send promotional messages where you have not opted out. You are always in control of marketing communications and can opt out at any time, as explained in our privacy policy. Opting out of marketing does not stop essential service messages, since those are required to keep your account running smoothly and securely. Please keep your contact details up to date so you do not miss important notices.

13. Availability of the Service

We work to keep AM Jili available and running smoothly at all times, but like any online service, occasional interruptions can occur. Maintenance, updates, technical issues, or factors beyond our reasonable control may sometimes affect access. Where planned maintenance is likely to cause noticeable disruption, we will aim to minimise the impact and, where practical, choose quieter times.

We do not guarantee uninterrupted, error-free access, and we are not liable for losses arising from temporary unavailability caused by circumstances beyond our reasonable control. If a technical issue affects a game in progress, we will handle it fairly in line with the relevant game rules. Should you experience a problem accessing the platform, the troubleshooting tips in our login guide and app download guide often resolve common issues quickly, and our support team is available if you need further help.

14. General Provisions

These Terms and Conditions, together with the policies they reference, make up the entire agreement between you and AM Jili regarding your use of the platform. If any individual provision of these terms is found to be unenforceable, the remaining provisions continue to apply in full. Our choice not to enforce a particular right or provision on any occasion does not mean we waive that right in the future.

Your account and your rights under these terms are personal to you and cannot be transferred, sold, or assigned to anyone else. We may, however, transfer our rights and obligations under these terms to another party as part of a legitimate business arrangement, provided your rights as a player are not adversely affected. Throughout, we aim to act fairly and reasonably, and to apply these terms in good faith. If you have any questions about what any part of this agreement means for you, please reach out through our contact page, and we will be glad to clarify.